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Payments & Billing

How billing, collections, and payment records work in GoLaundry — cash, UPI, wallet, and online.

Billing made simple

GoLaundry is laundry billing software at its core. When you create an order, you add services (wash, dry clean, iron, etc.), quantities, and prices. The system calculates the total and lets you record how the customer pays.

Payment methods you can accept

  • Cash — collected at counter or by rider
  • UPI and card — recorded at the store
  • Wallet — customer pays from prepaid balance in the app
  • Online — customer or rider pays through Razorpay on the phone

Order payment vs Payments page

On each order you see whether it is Unpaid, Partially paid, or Fully paid. The separate Payments page lists every individual collection — like a bank statement for your laundry. Use it at day end to check that all money is accounted for.

Online payments

When a customer pays online through the app or a rider collects via phone payment, it appears as 'Online' on your Payments page. This is separate from cash so your totals stay clear.

Daily reconciliation habit

  • Check pending payments before closing
  • Match cash in hand with cash entries on the Payments page
  • Follow up on orders marked partial payment
  • Review online payments under the Successful filter