How customers and riders pay online through GoLaundry — simple explanation for store owners.
GoLaundry connects to Razorpay so customers can pay by UPI, card, or net banking from their phone. Riders can also collect online payment at the customer's doorstep. You do not handle card details — the payment goes through a secure checkout page.
During a pickup or delivery, the rider can open a payment link on the customer's phone. Once paid, the order is marked as paid in your dashboard automatically.
Go to the Payments page in your dashboard and filter by Successful payments. Online collections show as 'Online' with a note that they came through the payment gateway. They are kept separate from cash entries so your totals stay accurate.
Online payments require Razorpay to be connected to your GoLaundry account. This is configured during onboarding with our team — you do not need technical knowledge. Contact us for a demo if you want online payments enabled.